The customer knowledge study by Avanci focuses on brands and provides you with all the tools you need to optimize your customer relationship.
What are the goals of this study?
- Identifying and understanding the background of your prospects and customers to maximize conversion rates
- Identifying the best profiles for conversion.
- Identifying customer insight
- Identifying the best growth drivers based on the customer database
- Measuring customer loyalty
- Identifying growth drivers and recommending priority actions to take
- Recommending the implementation of customer segmentation and scoring
Deliverability: a document from the study will be presented during a meeting. It will contain a note with general guidelines.