Customer knowledge study

The customer knowledge study by Avanci focuses on brands and provides you with all the tools you need to optimize your customer relationship.

What are the goals of this study?

  • Identifying and understanding the background of your prospects and customers to maximize conversion rates
  • Identifying the best profiles for conversion.
  • Identifying customer insight
  • Identifying the best growth drivers based on the customer database
  • Measuring customer loyalty
  • Identifying growth drivers and recommending priority actions to take
  • Recommending the implementation of customer segmentation and scoring

Deliverability: a document from the study will be presented during a meeting. It will contain a note with general guidelines.


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